Putting forward a polite price increase notice can feel daunting, and you might worry about losing customers. We’ve got tips to make it a painless process.
Running a health and beauty business and keeping loyal repeat clients takes time and dedication. However, with living costs rising, the need to increase prices is inevitable. Here are our top tips for a polite price increase notice that won’t lose you the clients you worked so hard for.
The first thing to understand is that price increases are part and parcel of running a business. No one enjoys it, but recognize that the business you’ve worked hard on is justified in charging the prices you deserve. And don’t back down — if you have a difficult client, explain to them calmly why the price increase is necessary.
It’s ideal to set a regular time in the year that you assess your current pricing structure. Not only does it make sense from a business point of view, but it also allows you plenty of time to give your clients notice of any upcoming changes.
We’re not saying that if you increase your prices, you have to increase your services. But what we are saying is that to soften the blow somewhat, show clients how you stand out among the crowd. Introducing loyalty schemes and discounts can be a great way to do this!
Everyone loves to be appreciated, and simple gestures that demonstrate to your loyal customers that you value them go such a long way. Stuck on how to go about it? Then check out our blog for some amazing client care package ideas that won’t break the bank.
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