Tips to Gain Recurring Bookings With MOBILESTYLES App

If you want repeat Clients, be sure to showcase your personality through your bio questions. Let Clients know what makes you tick, in order to form a deeper and longer lasting Client-PRO relationship!

Have a diverse portfolio that showcases different looks and services. Use high-quality images (meaning no fuzzy, out-of-focus images or poor lighting). Be sure to update your portfolio consistently to reflect new skills you may have learned!

Update the mileage you’re willing to travel in order to increase your profile visibility within the range specified.

List all services you’re licensed or certified to perform. When a Client searches for a service, they’re able to see all the PROs in the area who offer that service. Showcasing a variety of services increases your visibility!

In order to be visible to potential Clients, you need to set your availability — it’s beneficial to do so in advance, as some Clients prefer to book their services for a future date.

MOBILESTYLES provides you with your own profile weblink, which showcases your portfolio, services offered, bio questions, as well as a “Book Me” button. Share your profile weblink on your social networks so existing and future Clients can book with you directly. Use the tools you have at hand to promote yourself!

Utilize sharing your designated Promo Code, which provides Clients with 10% off the services they book with you. You should share your Promo Code on social networks and place it near the weblink so it’s easily accessible for new Clients!

If a Client books a particular service often throughout the year, offer them a discounted rate or extra services for booking repeat appointments in advance. This is an excellent customer back approach!

Participate in the MOBILESTYLES Nationwide PRO Spotlight, where PROs are showcased monthly on MOBILESTYLES' YouTube and Instagram highlights, providing you with even greater visibility!

Always arrive on time to your appointment. Punctuality is a must to gain repeat Clients!

Adhere to all CDC-recommended guidelines when working on or near other people, to prevent the possible spread of COVID-19 through close physical contact.

Have all the products and tools necessary for your appointment sanitized and ready to go before the start of your appointment.

Always be sure to clean your work area after performing a service. The area in which a service was provided should look like it did before performing the service. Make sure to bring all necessary cleaning supplies to your appointment!

Create small gift items to leave with Clients after performing a service. Customize them with your MOBILESTYLES weblink or contact information to remind them to book with you when they use that item (for example: lip balm, lotion, body oil, etc.).

Respond quickly to any messages and/or calls received regarding appointments near your area. Although most Clients book directly through the app, we do have Clients who reach out requesting assistance in finding a PRO.

Utilize in-app messaging to communicate with your Clients, asking questions on their desired look, as well as providing preliminary instructions. This way both you and your Client will be on the same page when they arrive for the appointment!

Ask your Clients what they liked about the service you provided. Use this feedback to improve your services for your new and repeat Clients!

When you perform an initial appointment, ask your Client how often they typically book the service with other professionals. If they book with relative frequency, ask if they would like to book with you in advance for their next service. Allow them to choose a frequency that fits their lifestyle and recommend based on your professional experience how often you believe they should have the specific service performed (for example: get a haircut once every two months, etc.).

Be open to sharing knowledge with your Clients! If you’re a hairstylist and your Client asks how to get tangles out of their hair, don’t be afraid to share some tips and a few products you think could help them out!

Educate your Client on how often they should be booking certain services. If you feel they should book a particular service more frequently, suggest it to them with your professional advice as to why you see it beneficial.